How can we help?
Orders, delivery, payments, setup and more. Pick a topic, or talk to a specialist.
Orders
How do I check on my order?
Open the link in your order email, or message us on WhatsApp with your order reference (it starts with WN-). We reply with where your order is and when it will reach you.
Can I change or cancel an order?
Yes, until it is dispatched. Message us with your order reference and what you would like to change.
Delivery
Where do you deliver?
Across Nigeria. Lagos and Benin City get the fastest delivery and our own installation team; other states are delivered by our courier partners.
How much is delivery?
It depends on where you are and what you order. We confirm the cost and the date with you on WhatsApp before anything is dispatched.
Payments
How can I pay?
Checkout runs on Paystack: card, bank transfer or USSD, in naira. You pay WorkspaceNest directly.
Is the price on the site final?
Prices are checked again just before you pay, so you always pay the current price. Delivery is added once we confirm your location.
Installation & setup
Do you install desks and monitor arms?
Yes. Choose installation on the product page (Lagos and Benin City), or tick “delivery and setup” and we assemble it for you.
Can you set up a whole office?
Yes, through NestStudio, our office fit-out service. Talk to us and we will plan it with you.
Returns & warranty
What if an item arrives damaged or isn’t right?
Message us as soon as you can after delivery with a photo, and we will arrange a replacement or a fix.
Is there a warranty?
Products carry the manufacturer’s warranty. We help you claim it, so you deal with one company: us.
Business & bulk orders
Do you do bulk pricing?
Yes. Send us your list on WhatsApp or by email and we come back with a quote and one invoice.
Can you help us choose?
Yes. Tell us what your team does and your budget, and we put a setup together for you.